Back Office Services
You might have often heard the terms back office support and back office services often. What do they actually mean? Let us begin by what a back office means. A back office is the part of your business that isn’t directly involved in dealing with customers. That is, think of the back office as those functions which aren’t about interacting with your customers but are vital for the proper functioning of your business. Examples of back office functions include payroll, accounting, operations, HR, and logistics. Back office doesn’t directly generate any revenue for your business because it is working in the background. Front office, on the other hand, includes direct customer interaction activities such as marketing and sales which require communication.